Comm Centre Operator

Communications Operator/911 Dispatcher

The Emergency Communications Operator is a fast paced position within the Thunder Bay Police, for civilians.  Civilian careers are attractive to those interested in working within a policing environment, but not necessarily interested in becoming a police officer.

Communicators answer all 911 calls for the City of Thunder Bay and outlying areas, as well as process emergency police and fire calls and relay information to police and fire field units in response to calls for service.


  • Successful completion of Secondary School Education (Grade 12) or equivalent combination of education and experience
  • Demonstrated oral and written communication skills including effective listening and the ability to comprehend, retain, record and relay information clearly, accurately and efficiently
  • Keyboarding to a minimum of 35 wpm
  • Successful completion of CRITICALL test
  • Demonstrated competency in using Microsoft Word/Excel/Windows
  • Must be able to wear an ear or headset
  • Must be able to work shift work, weekends and holidays

If you are interested in a career as a Communications Operator, submit an application and current resume to our Human Resources section.  Applications are kept on file for 1 year, and testing is done as needed to meet hiring requirements.

Show Image
Click here to apply


English French German Italian Portuguese Russian Spanish